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Case study

How a global manufacturer ran enterprise ABM into named accounts and reopened deals it had written off.

A short list of strategic but cold accounts was worked as coordinated buying committees, and active conversations opened across most of the list within two quarters.

The challenge

Strategic accounts that kept stalling on one contact.

A global manufacturer had a clear list of high-value target accounts, but they sat stubbornly cold. Each prior attempt had run as a single thread into one contact, and the moment that person went quiet, retired, or moved on, the whole account went dark with them. Manufacturing buying decisions are rarely made by one person anyway: plant leadership, engineering, procurement, and finance all weigh in over long, deliberate cycles. The team was reaching one door at a time into accounts that needed five, and a list of genuinely winnable enterprise targets had quietly been written off as unresponsive.

How it works

What Outword ran

Account-based outbound that treated each named target as the unit of work, not the lead.

1

Locked the list

We agreed the named accounts worth real depth and the criteria that made each one strategic enough to multi-thread.

2

Mapped the committee

We mapped the full buying group inside every account: plant leadership, engineering, procurement, and finance, with the path to each.

3

Built role-specific plays

We wrote distinct angles per persona, because the case for the plant manager is not the case for procurement or the CFO.

4

Ran multi-threaded

We executed coordinated outreach across email, phone, and LinkedIn so each account felt one coherent motion, not scattered noise.

5

Warmed and handed off

As accounts engaged, we surfaced them to the client’s team with the full committee map and history, ready to run the deal.

What changed

60%

Named accounts re-engaged

4

Committee roles reached per account

1

Coherent motion per account, not scattered touches

Illustrative figures shown to convey the shape of the result, not audited metrics from a named client.

Proof

A global manufacturer reopened a stalled named-account list by multi-threading the whole buying committee.

Their strategic accounts were cold, and prior single-threaded attempts had each died with one unresponsive contact. We mapped every committee, built role-specific plays for plant leadership, engineering, and procurement, and ran the accounts as coordinated units. Multi-threading reopened active conversations in deals that one-to-one outreach had left for dead.

A global manufacturer. Anonymized.

These were accounts our team had given up on. Reaching the whole committee at once is what finally got them talking.VP of Sales, industrial manufacturing

60%

Named accounts re-engaged

4

Committee roles reached per account

Illustrative. Real metrics and named references are added with client approval.

FAQ

Questions, answered

Enterprise manufacturing deals are decided by a committee, not one person. When you reach only a single contact, the account dies the moment that person goes quiet. By reaching plant leadership, engineering, procurement, and finance in a coordinated way, the account keeps moving even when one thread stalls.

Run your strategic accounts like accounts.

Book a call and we will show how multi-threading reopens the enterprise targets a single contact left cold.